SALES REPRESENTATIVES, TELECOMMUNICATIONS (EMERGING PROFESSIONAL OCCUPATIONS IN THE TELECOMMUNICATIONS INDUSTRY) California Occupational Guide Number 2005-A (part) Interest Area: Emerging Occupations 1995
THE JOB 
Sales Representatives in this industry sell communications systems, equipment and services. Their "soft" products include long distance service, personal answering services, voice mail, electronic mail, or call waiting telephone options. "Hard" products may include cellular phones, satellites, switches, fiber optic cable, fax machines, analog telephones, and entire telephone systems. These workers use sales methods such as direct mail or telephone contacts, word-of-mouth leads and "cold" call sales. They make direct or telephone contact with existing customers to understand their needs and effectively communicate the benefits of new products and services to meet those needs. They maintain accurate and thorough customer records via automated systems.
COMPENSATION
Hourly Wages:
Entry Range: $7.56 - $19.33
New to the job - Experienced: $9.00 - $21.78
After 3 Years with Firm: $12.00 - $36.03
REQUIREMENTS
Job Skills Needed:
-- Ability to sell
-- Knowledge of one or more current telecommunications systems and
ancillary equipment, their functions and benefits
-- Cost estimating
-- Excellent oral presentation abilities
-- Knowledge of contract, bidding and proposal procedures
Training/Requirements:
-- High school diploma required
-- Bachelor degree in Marketing, Telecommunications, or Business a
definite plus
-- Solid background in sales, preferably in electrical or communications
equipment
Source: State of California, Employment Development Department,
Labor Market Information Division, Information Services Group,
(916) 262-2162
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