OES Code: 531230

VENTURA COUNTY

JOB KEY FOR ADJUSTMENT CLERKS

Adjustment Clerks investigate and resolve customer complaints concerning merchandise, service, billing, or credit rating. They examine pertinent information to determine the accuracy of customer complaints and responsibility for errors, and notify customer and appropriate personnel of findings, adjustments, and recommendations, such as exchange of merchandise, refund of money, credit to customer's account, or the adjustment of the customer's bill.

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PROJECTED ESTIMATES OF EMPLOYMENT (excluding self-employed)

Number Working in this Occupation --- Year --- 1995 2002		Percent Change	Increase/ Decrease	Additional Openings Due to People Chang- ing Occupations or Retiring	Sum of Increase/Decrease and Additional Openings
860	1,230	43%	370	70	440

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HOW TO FIND BUSINESSES MOST LIKELY TO HIRE ADJUSTMENT CLERKS IN VENTURA COUNTY

The following are the types of firms that employ the most workers in this occupation within this county. They are listed in order from largest to smallest.

Industry Code (SIC)	Industry Title
6324	Hospital & medical service plans
4215	Courier services, except by air
4813	Telephone communications, exc radio-telephone
5961	Catalog/mail-order houses
7363	Temporary help agencies
4513	Air courier services
7011	Hotels, motels, & tourist courts
6141	Personal credit institutions
4841	Cable & other pay television services
2844	Perfume & cosmetic manufacturers
5137	Women's & children's clothing, wholesale
3663	Radio &TV communications equipment manufacturers
5063	Electrical apparatus & equipment, wholesale
7334	Photocopying & duplicating services
8062	General medical & surgical hospitals
5311	Department stores
5045	Computer equipment & software, wholesale
5699	Miscellaneous apparel & accessory stores
3651	Household audio/video equipment manufacturers
4212	Local trucking without storage
5211	Lumber & other building materials dealers

Look in the yellow pages of the phone book under the above or similar industry titles, or look in employer directories in libraries. Directories such as Business Prospector, California Services Register and those by chambers of commerce often list firms by Standard Industrial Classification (SIC) code.

California
Occupational Guide